OEM and equipment service
Run after-sales service like a product, not a spreadsheet.
Every installed unit by serial number, warranty status and service history, with parts and costs tracked against each claim.
Serial number trackingWarranty claimsParts and cost per job

Today's jobsSample data
Today's jobs
Sample data42
Jobs today
3
SLA at risk
91%
First-time fix
- WO-2418Chiller fault, Leeds Retail ParkJ. PatelSLA 38 min
- WO-2421PPM quarterly, Bristol OfficeS. HughesOn site
- WO-2425Fire panel inspection, CroydonM. EvansDue 14:00
- WO-2430Lift callout, ManchesterA. KhanEn route
- WO-2433Boiler service, ReadingL. BrownScheduled
| Problem | How WorkyField answers | What you see |
|---|---|---|
| Where is every installed unit? | Product tree with serial numbers per site | Installed base |
| Warranty or chargeable? | Warranty status checked on the job | Warranty cost report |
| Dealer and partner service | Subcontractor network | Partner performance |
| Repeat faults | Fault types per model | Fault trend by model |
Evidence
Service history for every unit you have sold.
Serial number, warranty status, parts and visits per installed unit and per customer.
Parts per jobSample data
Van stock, J. Patel
Sample data- R32 refrigerant 9kg2 / min 3Low
- Fan motor 230V4 / min 2OK
- Smoke detector12 / min 10OK
- Contactor 25A0 / min 2Out
Restock request created from the warehouse for 2 items.
On site
Model specific checklists for every engineer.
The right service steps and parts list appear based on the product the engineer is working on.
WO-2421
On sitePPM quarterly, AHU 2, Bristol Office
Filters inspected
Belt tension checked
Refrigerant pressure logged
Photos attached
Customer signature
Complete job
Frequently asked questions
- Can WorkyField track warranty status per equipment unit?
- Yes. Warranty is checked on every job, and chargeable and warranty costs are recorded separately.
- Can dealers service our equipment through WorkyField?
- Yes. Service partners can work in the same system and see only their own jobs.
- Can we import our installed base into WorkyField?
- Yes. Customers and units can be imported from Excel or connected through the API.
- Can engineers see spare parts stock in the WorkyField app?
- Yes. Van and warehouse stock are visible, and parts used are recorded on the job.
