Can the WorkyFix client portal show our own brand?

Yes. WorkyFix can show your logo and colours, so clients see your service, not ours.

What can clients see in the WorkyFix client portal?

Only their own sites, jobs, certificates and SLA figures. You decide which fields are visible.

Do clients pay to use the WorkyFix client portal?

WorkyFix users are not charged per seat. It is included in the Professional and Enterprise plans.

Can clients approve quotes in the WorkyFix client portal?

Yes. Quotes can be sent for approval and the decision is recorded on the job.

WorkyFix client portal

WorkyFix: give clients the answers before they ask.

With WorkyFix, clients raise requests, follow progress and download certificates themselves. Fewer calls to your office, more trust in your service.

Facilities manager checking job status on a phone

WorkyFixSample data

WorkyFix, Croydon Offices

Sample data

Open jobs

98%

SLA met

Certificates

Leaking radiator, 3rd floorEngineer on the way
Fire alarm serviceCertificate ready
Lift fault, Lift 2Awaiting parts

Raise a new request

Self-service requests

Clients log faults with photos; they arrive as jobs with the right priority.

Live job status

Engineer on the way, on site, awaiting parts, complete.

Certificates and reports

Every signed report and certificate, per site and asset.

SLA performance

Clients see the same SLA figures you report on.

Service certificateSample data

Service certificate

Sample data

Certificate CERT-1187

Fire detection and alarm system, 6-monthly service

Site: Croydon Offices
Asset: Panel FP-01
Engineer: M. Evans
Result: Satisfactory
Next due: 14 Apr 2027
Devices tested: 48 of 48

Engineer signature

Customer signature

Included in

Professional and Enterprise plans.

Compare plans

How it works

From first request to finished job.

01
Client logs a request
A fault with photos, location and asset is raised in WorkyFix in under a minute.
02
It becomes a job
The request lands in your queue with the right priority and contract SLA, no retyping.
03
Progress is visible
Clients follow engineer on the way, on site, awaiting parts and complete without calling the office.
04
Evidence is shared
Signed reports and certificates appear in WorkyFix per site and asset as soon as the job closes.

By industry

How UK service teams use it.

Facilities management

Give each client site manager their own view of open jobs and SLA performance.

Fire and security

Let clients download the latest inspection certificate before an insurer or auditor asks.

Property and retail

Store managers report faults with photos instead of emailing a shared inbox.

OEM service

Equipment owners see warranty status and service history for every installed unit.

Frequently asked questions

Can the WorkyFix client portal show our own brand?: Yes. WorkyFix can show your logo and colours, so clients see your service, not ours.
What can clients see in the WorkyFix client portal?: Only their own sites, jobs, certificates and SLA figures. You decide which fields are visible.
Do clients pay to use the WorkyFix client portal?: WorkyFix users are not charged per seat. It is included in the Professional and Enterprise plans.
Can clients approve quotes in the WorkyFix client portal?: Yes. Quotes can be sent for approval and the decision is recorded on the job.

ComplianceInspection calendars and digital certificates.Facilities managementMulti-site SLAs and client reporting.PricingPer technician, office users free.